METRICS OF SUCCESS

A service provider like no other.

We offer a singular combination of skills, experience and offerings focused on our partners' business success and their customers' satisfaction.

Our approach works. Nicor National’s proven processes and products — implemented, offered and provided by highly experienced people — consistently deliver positive business results.

This is Positivity at Work: We focus on understanding our partners’ corporate objectives, then we smoothly and seamlessly integrate with their operations to meet those objectives.

Cost Savings

By handling move-related calls, we regularly save our partners 40-60% in call center costs.

Brand Equity

Our approach has demonstrated the ability to improve utility brand reputation scores by 20%.

Revenue Generation

We build expanded relationships with 5-10% of our partners' customers within the first year.

Customer Satisfaction/Perception

Our utility partners receive favorable impression ratings from 73% of customers in our programs.