METRICS OF SUCCESS
A service provider like no other.
We offer a singular combination of skills, experience and offerings focused on our partners' business success and their customers' satisfaction.
Our approach works. Nicor National’s proven processes and products — implemented, offered and provided by highly experienced people — consistently deliver positive business results.
This is Positivity at Work: We focus on understanding our partners’ corporate objectives, then we smoothly and seamlessly integrate with their operations to meet those objectives.
Cost Savings
By handling move-related calls, we regularly save our partners 40-60% in call center costs.
Brand Equity
Our approach has demonstrated the ability to improve utility brand reputation scores by 20%.
Revenue Generation
We build expanded relationships with 5-10% of our partners' customers within the first year.
Customer Satisfaction/Perception
Our utility partners receive favorable impression ratings from 73% of customers in our programs.
