A different kind of relationship.

We work to transform our partners' relationships with their customers — with proven, turnkey solutions for the home, delivered and sustained through service excellence.

New Movers Open the Door

Mover calls — utility customers calling to establish service to a new address associated with a move — represent our gateway to redefining our partners’ customer relationships. Skillful mover call management opens the door to offering value-added services, whether an attractively priced opportunity to lower utility bills or a product that protects against unexpected household repair bills.

Energy Efficiency Services Save Money

Nicor National has developed a variety of strategies and offerings for homeowners who are open to opportunities to better manage their energy use and control their energy costs. While benefiting consumers, Nicor National energy efficiency products and services help many of our utility partners meet government-mandated demand-side objectives.

We start with a simple, affordable heating or air conditioning clean-and-check offering — immediate, significant energy savings for a low monthly payment — that typically gets a high acceptance rate. From there, we seek to expand the relationship through additional touchpoints over time — reaching out with reminders, and offering tools and products ranging from an energy-saving tips booklet and do-it-yourself energy efficiency starter kits to discounts for high-efficiency furnaces, air conditioners, water heaters and other appliances.

Protection Services Provide Peace of Mind

We offer a wide range of warranty repair and service plans that provides value and peace of mind for utility customers. We tailor our program to meet our partners’ unique needs and objectives.

Nicor National’s heating, air conditioning and water heater repair plans protect customers from unexpected and costly household repairs. Our line warranty plans provide repair coverage for electric, gas, plumbing, cable and phone lines. Appliance repair plans provide protection regardless of make, model or age.