WHO WE ARE

A service provider like no other.

We offer a singular combination of skills, experience and capabilities focused on our partners’ business success and their customers’ satisfaction.

Nicor National is a subsidiary of AGL Resources formed in 1992 to provide energy-related products and services with a home warranty focus. We acquired an industry-leading contact center in 2005, adding integrated inbound/outbound and Web-enabled capabilities.

Today, Nicor National manages relationships with more than 740,000 customers on behalf of utility partners through our J.D. Power and Associates Certified Call Center* and a broad selection of products and services created especially for the homeowner. We own heating, ventilation and air conditioning (HVAC) companies and manage all our service providers to the same standards we expect of ourselves.

We offer our unique value proposition to utilities across the United States. Outsourcing mover calls to us results in immediate, significant reductions in operating costs. As we manage mover calls, we have proven we can deliver dramatically increased scale in support of energy efficiency and warranty programs, and strong, recurring revenue growth.

The level of value we offer utilities is made possible in large part by our single-minded focus on their customers’ satisfaction.

Nicor National’s call center has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience.”

For J.D. Power and Associates 2009 Call Center Certification Program^SM information, visit www.jdpower.com.